Questions, answered.

FieldGuide single-base prices are £29 for 1 day or overnight, then £49, £69, £89, £119 and £149 for 3, 5, 7, 10 and 14 days. Multi-place prices for those standard lengths are £69, £99, £129, £169 and £219. Short multi-place trips need review. Prices are provisional and confirmed before payment.

No. Pricing is per trip for up to 6 travellers. Groups of 7–10 need a complexity review; 11 or more need a custom quote. There is no automatic surcharge.

Working targets are 3, 4, 5, 6 and 7 working days for 3, 5, 7, 10 and 14-day itineraries, starting with a complete brief. Short-trip timing is confirmed individually. Complexity may add time. We confirm the expected delivery date before accepting an order.

Sometimes, depending on research availability and the time needed. Submit your real travel dates. We review feasibility before confirming acceptance or price. There is no rush-service promise.

We research a wide range of destinations worldwide, subject to reliable current information. A destination appearing in the selector does not guarantee acceptance. Use Other destination if your place is missing.

Yes. The £29 single-base short-trip tier covers same-day visits and short overnight trips, including events, stopovers and port visits. More complex routes need review.

Standard trip lengths include travel days, planned around your actual arrival and departure times. They are not automatically full sightseeing days. An afternoon arrival and next-day departure can fit the overnight tier. We confirm the appropriate scope before payment.

A private interactive online guide for your trip, on your own link: day-by-day planning, practical routing, timings, transport guidance and researched places to eat and visit, with a map of your stops, one-tap directions and a Today view while you travel. Alternatives and other practical information are included where useful, and the guide shows what your trip needs, such as connections between bases on a multi-city holiday or overnight stops on a road trip. You can also print it or save it as a PDF.

Yes, for the written guide, once your phone has stored it. Before you travel, open your guide on your phone while you are connected, then check that it opens in flight mode. Your plan, timings and notes are kept by your phone’s browser, so they can be removed if browser data is cleared or storage runs low; open the guide again while connected to restore them, or print it or save it as a PDF for a copy that does not depend on the browser. Maps, live weather, Google Maps directions and external links need an internet connection.

No. You make and pay for your own flights, accommodation, restaurants, tours, attraction tickets, transfers and other bookings. We do not manage reservations.

Yes. Your stated traveller-specific requirements guide research and routing. We do not infer access needs from age or guarantee suitability. Important allergy, accessibility and booking requirements must be confirmed directly with venues and providers.

One reasonable customer revision round, requested within 14 days of delivery and before travel begins, whichever is earlier. Activity swaps, pace adjustments and restaurant-style changes can fit. Major destination, date, party or length changes may need re-scoping.

FieldGuide corrections are handled separately and do not consume the included revision.

Every paid itinerary includes checks of important time-sensitive details around 7 days and 48 hours before travel, where those checkpoints remain applicable. We focus on transport, opening times, temporary closures and booking requirements. Significant changes are reviewed before any customer update.

No. FieldGuide does not provide continuous live monitoring, live concierge support or emergency assistance.

Submitting a trip brief does not take payment. Payment happens only after FieldGuide has reviewed and accepted the request. Tell FieldGuide if you no longer want the request reviewed. Read the cancellation information and request process. The applicable paid-service terms and trader details are provided before payment.

They need custom review, as do trips exceeding standard base limits or involving unusually complicated transport. No standard price is published for them.

We will tell you before payment. If reliable research or a workable plan is not possible, we do not accept the itinerary or charge for it.